Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly at info@innovatorssports.com.

CONTACT US

SEND US A MESSAGE

    CONTACT INFORMATION

    Nawan Shehr, Multan, Punjab

    +92 311 373 3335

    info@innovatorssports.com

    Do you have questions about how we can help you? Send us an email and we’ll get in touch shortly.

    Facebook Instagram Whatsapp

    Products & Services

    What types of modifications and accessories do you offer?

    We offer a wide range of automotive modifications and accessories, including performance upgrades, exterior facelifts, interior styling, custom wheels, lighting, body kits and much more. Whether you're looking to enhance your car’s performance or add a personal touch to its appearance, we have the products to match your needs.

    Are the products you sell high-quality and durable?

    Absolutely! We prioritize quality in every product we offer. Our accessories and modification parts come from trusted brands and suppliers known for their craftsmanship and durability. Each item is carefully selected to ensure it meets the highest standards for performance and longevity, providing excellent value for your investment.

    Can I purchase products directly from your website?

    Yes, you can! Our website offers a convenient online store where you can browse and purchase all our products. We provide detailed product descriptions, images, and specifications to help you make an informed decision. If you need assistance, our team is available to guide you through the process.

    Do you offer custom modifications?

    Yes, we specialize in custom modifications tailored to your vehicle’s unique style and requirements. From custom body kits to personalized interior upgrades, our expert team works closely with you to bring your vision to life with precision and attention to detail.

    Are there any warranties on the products I purchase?

    Yes, most of our products come with a manufacturer’s warranty that covers defects in materials and workmanship. Warranty details vary by product, so we recommend reviewing the specific terms for each item at the time of purchase. If you experience any issues, our team is here to assist with claims or exchanges.

    Do you sell products for all car makes and models?

    We offer products and modifications for a wide variety of makes and models, from everyday vehicles to high-performance sports cars. If you don’t see your car listed or need something specific, feel free to contact us, and we’ll help source the right products for your vehicle.

    Installation & Customization Process

    How long does the customization or installation process take?

    The time required for customization and installation depends on the complexity of the project. Simple modifications like wheel upgrades or lighting installations may take a few hours, while full vehicle conversions or custom body kits could take several days. We provide estimated timelines for each project and keep you informed throughout the process.

    Do I need to make an appointment for installation services?

    Yes, we recommend scheduling an appointment for installation to ensure that we can allocate the necessary time and resources to your vehicle. You can book an appointment online or by contacting our team directly. This way, we can also discuss your customization preferences and confirm product availability in advance.

    Can I get a consultation before making modifications?

    Absolutely! We offer free consultations to help you decide on the best modifications and accessories for your vehicle. Our expert team will guide you through your options, offer suggestions based on your goals, and ensure that the modifications align with your vision for the car.

    Will my vehicle be safe during the modification process?

    Your vehicle’s safety is our top priority. We take every precaution to ensure that all modifications and installations are performed to the highest standards. Our certified technicians follow strict procedures to ensure your car remains fully functional and safe after the customization.

    Can I modify my car in stages or do I need to do everything at once?

    You can absolutely modify your car in stages! Whether you want to start with a few accessories and come back for larger upgrades, we offer flexibility in the modification process. Our team will work with you to plan each stage, ensuring that your vehicle's performance and aesthetics improve over time without compromising quality.

    Orders & Shipping

    How do I place an order for a product or service?

    Placing an order is simple! You can browse our online store and add the products you want to your cart. For services like modifications or installations, you can request a consultation or book an appointment via an email. If you prefer, you can also contact us by phone to place an order or get personalized assistance. we will be happy to listen.

    Step-by-Step Guide
    What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, online payment services, and bank transfers. For your convenience, we also offer secure payment options through popular gateways like Stripe. If you have any questions about payment, feel free to reach out to our team for assistance.

    How long will it take for my order to be shipped?

    Shipping times depend on the product's availability and your location. Most in-stock items ship within 1-3 business days, while custom or special orders may take longer. We’ll provide tracking information so you can stay updated on the status of your order. International shipping may take additional time depending on customs procedures.

    Can I track my order?

    Yes! Once your order has been processed and shipped, we’ll send you a tracking number via email. You can use this to monitor your package’s journey and estimated delivery date. If you have any concerns or need help tracking your order, don’t hesitate to contact our support team.

    What is your return or exchange policy?

    We want you to be fully satisfied with your purchase. If you’re not happy with an item, we accept returns or exchanges within a specified time frame (usually 7 days) as long as the product is in new, unused condition. Please note that courier companies do not provide any insurance on breakage, this also affects on our return policy and such claims are not entertained.

    Do you offer free shipping?

    We do not offer free shipping. Shipping fees are determined based on the distance from our warehouse and the size of your order. On average, shipping costs are around 500 PKR, but the final amount may vary depending on your location.